Image Converter Support
Your images are not uploaded. If something goes wrong, you can contact us without attaching an image.
How to use the app
- Choose images from Photos or Files.
- Select an output format and optional quality, size, and metadata settings.
- Tap the conversion button at the bottom of the screen.
- Save results to Photos or share them to Files, AirDrop, and other destinations.
Contact
Email: [email protected]
Contact Support in Settings creates a draft containing the app and iOS versions. No image is attached automatically.
FAQ
Are images uploaded to a server?
No. Import, conversion, and export are performed entirely on your iPhone.
Is Photos access required?
Add-only access is required only when saving to Photos. Saving to Files and sharing remain available.
What happens to animated GIF or WebP files?
The first frame is converted as a still image. Animation is not preserved.
Are there additional charges after purchase?
No. The app is a one-time purchase with no in-app purchases or subscriptions.
Contact
For questions about Image Converter, please contact CAEN Inc. by email.