JSON XML Formatter Support
If you have questions, bug reports, feedback, or requests about JSON XML Formatter, please review this page.
Information to Include in Bug Reports
When reporting a bug, please include the following information when possible.
- Your device model
- Your iOS version
- The input data format, such as JSON, XML, or other text
- What happened
- Steps to reproduce the issue, if available
FAQ
Are my JSON or XML inputs sent externally?
No. JSON XML Formatter processes input data on your device and does not send it to CAEN servers or third-party services.
I cannot open a file.
Check that the file is saved as UTF-8 text. Binary files or files using a different character encoding may not open correctly.
Can I use invalid JSON or XML?
If the syntax has issues, the app still shows the original data or a best-effort formatted result where possible. If a warning appears, check the relevant part of your input.
Can the app handle large files?
For large files, the app may prioritize showing the beginning of the file to reduce load on your device.
Do I need to create an account?
No. JSON XML Formatter can be used without login or account registration.
Contact
For questions about JSON XML Formatter, please contact CAEN Inc. by email.