WalkScale Support
If you have questions, bug reports, feedback, or requests about WalkScale, please review this page.
Basic Use
- Today: Check today's walking distance, step count, and distance comparison text.
- History: Check this month's total distance, daily walking distance, and monthly distance comparison text.
- Settings: Manage distance units, distance comparison display, and Apple Health permissions.
Information to Include in Bug Reports
When reporting a bug, please include the following information when possible.
- Your iPhone model
- Your iOS version
- The app version
- Apple Health permission status
- What happened
- Steps to reproduce the issue, if available
FAQ
Walking distance or step count is not displayed.
Check whether WalkScale is allowed to read walking distance and step count in the Settings app or the Health app. The app may also show no data when Apple Health has not recorded data for the day.
Do I need to create an account?
No. WalkScale can be used without login or account registration.
Is my Health data sent anywhere?
No. Walking distance and step count are used for display inside the app and are not sent to CAEN servers or third-party services.
Are there ads or in-app purchases?
No. The current version of WalkScale does not include advertising, in-app purchases, or subscriptions.
Contact
For questions about WalkScale, please contact CAEN Inc. by email.